Best Digital Marketing Services in Kenya
✓ UK-Trained and Certified
✓Results in 100 days
✓ Simplified Monthly Reports
Digital marketing FAQs: In Kenya, it can feel complex since it involves key services like SEO and web design before delivering strong ROI. To simplify this, we’ve answered some of the most common questions about each service.





Digital marketing means advertising your business online. It helps companies like yours get more leads and sales to reach their money goals.
Does your website bring in leads and sales, but you want even more? You need expert advice that has helped many businesses in Kenya and beyond increase their traffic, leads, and sales.
Is your website struggling to attract customers? We can help small businesses get regular traffic every week with digital marketing.
For established websites wanting to grow, we suggest:
☑️Search engine optimization to find new traffic opportunities.
☑️Content marketing to share your brand with new people.
Conversion rate optimization to get more leads and sales from your current visitors.
For startups, our approach includes:
☑️Conversion rate optimization to help important pages get more sales.
☑️Copywriting to make your website pages better at selling.
☑️PPC to advertise your business on Facebook or Google.
We use these services to help our clients meet their monthly and yearly money goals. We have experience helping all kinds of businesses, from those just starting out to well-known brands, grow without needing to pay for ads.
Our digital marketing helps businesses reach their money goals and see how well they're doing.
With traditional marketing, like posters, it's hard to tell if people notice them. But with digital marketing, you can track everything! You can see how many people visit your website, how many leads you get, and how many sales you make. You’ll know how much money you earn for every dollar you spend.
We help businesses grow! Whether you’re launching a new product or opening in new places, we’re here for you. Small businesses can become bigger, and startups can reach new heights.
Every business is different, so you need a special plan, not just a one-size-fits-all approach. If you want more visitors to your website, we’ll suggest search engine optimization. If you need more leads, we can help with conversions and writing good copy.
Request a free digital marketing review, and we’ll start creating a plan just for you!
Our Digital Marketing Specialists are excited to work on your campaign! They know a lot about search engine optimization, content marketing, website development, and more. Depending on your goals, one or more of these specialists will help with your project.
You will have a dedicated Account Manager who will be your main contact. This way, you won’t have to deal with lots of different people emailing you at once.
Your Account Manager will keep you updated each month about our work. You'll receive calls and emails at times that are best for you, so you're always informed. Each month, you'll also get a special report that shows what we’ve done, which is made just for you and isn’t just a simple PDF. Plus, you'll have a live dashboard to see how your traffic, leads, or sales are improving every day.
All our digital marketing plans start with the idea that every business is really about people. Your audience behaves based on how people think. We also always ask for your okay on any content before it goes live, so you can share your know-how and shape how people see your business online. We believe your website is an important part of your business.
We also try to match each business with team members who know that industry. Sometimes that’s not possible, but our team learns quickly and researches well. Some previous clients say our team sounds like they have years of experience! Imagine that!
Most campaigns won’t be instantly successful. We will find easy areas to improve that can make a big difference quickly, but the best results come from regular improvements over time.
Digital marketing is a long-term investment. Your website traffic might not grow a lot in just one week, but you will see great results like more leads and customers in the months and years to come. Many websites we created and improved still get traffic and sales today.
For the best long-term success, we recommend search engine optimization.
Yes, in most cases your website will need some updates. These updates will be tailored to your specific needs. If your current site was already performing well and bringing in consistent traffic and clients, you probably wouldn’t be considering changes in the first place. We also understand that you may not be familiar with all the technical details.
That’s why we make it a priority to explain any proposed updates clearly before moving forward. We only implement changes that have been fully discussed and reviewed by you.
No, the review is completely free. However, we do ask that you fill out a short application form to see if your business qualifies.
Most of our previous clients were surprised by the practical suggestions we gave during their review—and many chose to work with us because of the insights we shared. If the review helps you, we may kindly ask for your feedback on the service.
Yes, absolutely. We know that not every business has an in-house marketing team or the technical know-how to carry out a digital strategy.
That’s why we offer a tailored and affordable implementation plan based on your business needs and goals. Once you’ve received your digital marketing review, we can step in and put the plan into motion for you.
Not at all. There is no obligation to hire us after receiving your digital marketing review.
That said, many past clients came back to us after trying to implement the strategy on their own. They quickly realized it wasn’t easy finding a skilled team to carry out the exact steps we outlined. In the end, they trusted us to handle it—and they saw great results.
You’re free to learn more about our Kenya-based team at Chendy before making any decisions.
Once you complete the short form, we’ll give you a call (if you qualify) to clarify anything we might need to know. After that, your personalized website action plan will be ready within 2 working days. This is how every successful campaign we’ve run has started—with a no-pressure review that shows exactly what’s missing and how to fix it. All of our successful client campaigns started this way.
Yes, if you follow the action plan we give you, you’ll likely start to notice real improvements.
Many of our clients saw more website traffic, more qualified leads, and more conversions—just from acting on our recommendations.
Content marketing is a way of advertising using different kinds of content. This can include blog posts, articles, eBooks, white papers, case studies, graphics, and videos.
The content is shared on important websites that many of your potential customers visit, like news and industry-specific sites. Sometimes, it's also shared on smaller websites that might not get a lot of visitors but have very interested readers.
Influencer marketing is an important part of content marketing. It uses social media influencers to help connect your business to your target audience. Influencers share your business in their own words, making it feel more friendly and less like a sales pitch.
The kind of content marketing your business uses will depend on your industry and goals. Remember, your digital marketing plan needs content marketing to be complete!
Content marketing is fun, educational, and insightful. Many articles you see on newspaper websites are examples of content marketing. These sites report news but also feature content made or sponsored by businesses like yours.
These articles tell funny and inspiring stories, explain how things work, and include videos and images that you’ll want to share with your friends. Each piece highlights the business that created it.
Content marketing helps people learn about your brand. The more you share stories about your business, the more people will feel connected to it. When you show off your industry knowledge, your brand becomes more trusted.
The better the connection readers have with your articles, the more likely they are to visit your website or remember it when they need your products or services. Plus, content marketing can help your website rank higher on Google. Each mention and link back to your site boosts your search engine optimization efforts.
Your content marketing campaign will be handled by our Content Marketing Team and managed by your Account Manager.
You’ll have a special Content Marketing Specialist, called a “Chendian,” who will research, write, get your approval, and promote your content. Everything will be checked and approved by both you and us before it’s used.
Your Account Manager will be the main person overseeing the campaign. They will work closely with the Content Team to help you reach your goals. Plus, they will be your only contact, so you won’t get messages from many different people.
How Quickly Does Content Marketing Work?
Content marketing isn't a way to get quick success; it takes time and effort for lasting growth. Making and sharing content like blog posts can take a while to bring in more visitors and customers—often between six to 12 months. But once your content ranks high in Google, it usually stays there for a long time, bringing in steady traffic.
Creating content for digital PR or outreach can bring quicker results by working with publishers and influencers. This helps to quickly raise your business’s profile, leading to more brand awareness and visitor traffic. As more people recognize your brand, more will search for it online.
If you want faster traffic that converts to sales, using pay-per-click advertising like Google Ads or Facebook Ads is the best choice.
Your Project Manager will keep you updated on what the Content Marketing Team is doing and what they’ve accomplished each month.
You can talk to your Project Manager through calls or emails whenever it’s convenient for you.
Each month, you’ll get a special report showing what has been done and how your campaign goals are progressing. This report is made just for your business, not just a regular PDF from some expensive tool.
To help you see how your campaign is growing, we’ll also give you a live dashboard that tracks your website’s traffic, leads, or sales every day. You can check an example of this live dashboard here.
Our Content Marketing Team knows that every business is about people. This means that the customers we reach are human and influenced by psychology. Because of this, our content marketing specialists can write for many different industries, both old and new.
Our writers learn quickly about new fields. If companies in these new areas share training materials, it helps. But our team is also great at finding information on their own.
You can check out the blog section from one of our past clients to see our work.
Blog writing is when people write and publish content called blog posts on a website. It is often informal and friendly. Blog writing allows individuals and businesses to share information, opinions, stories, updates, or their skills with others online.
Key features of blog writing include regular updates, where new posts are added often. Most blogs are mostly text-based and can also have images, videos, or links. Blogs are interactive because readers can leave comments or share posts on social media. They usually focus on certain topics like fashion, technology, travel, food, or business.
There are different types of blog writing. Personal blog writing shares stories, hobbies, or opinions. Business blog writing is used by companies to promote products, share news, or educate customers. Professional blog writing aims to earn money through ads, sponsorships, or affiliate marketing.
Examples of blog writing include a travel blog that shares guides on exploring Kenya, a tech blog that talks about the latest apps and innovations in Nairobi, or a business blog that gives tips on starting a small business in Kenya.
Blog Writing is important for businesses in Kenya. First, it helps your website show up higher in search engine results, making it easier for local and international customers to find you. Second, by sharing expert advice and local stories, you can build trust and show that you know a lot about your industry.
Blog writing also lets you connect with the unique audience in Kenya by discussing local issues, events, and interests, which helps build community ties.
Additionally, blogs can encourage readers to check out your products or services. For example, a Nairobi restaurant might write about the "Best Places for Nyama Choma in Westlands" and link to their menu, attracting more customers. Each blog post is also useful for social media and marketing, giving you content to share without always needing to create something new.
Blog writing is a low-cost way to market your business compared to traditional methods like billboards or TV ads, bringing long-term traffic and brand awareness without high expenses. Lastly, your blog can tell your brand's story, showcase your team, and explain how your business positively affects Kenya. Overall, for Kenyan businesses, blog writing is a smart tool for growth, visibility, and engaging with customers. When done right, it helps you stand out in a busy market and can lead to real success.
We have a team of Blog Writing Specialists who are great at writing. They work hard at it every day!
Our Blog Writing Team always does research to learn a lot about the company or industry they are writing for. We try to match new clients with blog writers who already know about their industry. If that's not possible, we choose expert researchers who can learn and write about many different topics.
A Project Manager will help you with your blog writing campaign. This person represents you and works to achieve your goals. They will be your main contact, so you won’t have to deal with lots of different people emailing you all the time.
Your Account Manager will tell you what everyone is doing each month. You can contact them by email or phone whenever you want.
We want to keep communication simple, so we won't bother you with too many calls or emails. This way, we can focus more on tasks that help us earn money.
If you have any questions, your Account Manager is always there to help you.
If you signed up for a monthly campaign with us, you'll receive a report each month. This report won’t just be a boring spreadsheet from a computer. Instead, we write it in a way that shows you:
☑️What we have done.
☑️Why we did it.
☑️How close we are to reaching your goals.
Reports don’t have to be tricky, so ours are easy to understand.
If many people already visit your website, changing or improving your writing can help you get more leads or sales quickly. If you don’t have many visitors yet, you might only see a little increase at first. But as more people visit your site, good writing will help them buy from you more often.
To keep getting more visitors, we suggest using search engine optimization.
Our Blog Writing Team understands that every business is about people. This means our customers are human and are affected by psychology. Because of this, our copywriting specialists can write for many different industries, whether they are old or new.
Our writers learn quickly about new topics. If companies in these new areas provide training materials, that helps us a lot. But our team is also really good at finding information on their own.
You can check out the blog section from one of our past clients to see our work!
Copywriting is writing text or creating media with the aim to sell. In digital marketing, it's important for key parts of a business's website, like the homepage and pages for services or products.
Good copywriting shows the benefits of buying something. For example, if someone wants an electric car, an ad that tells them how far it can go on one charge can persuade them to buy it.
Website copywriting is different from other writing, like tweets, because it needs to sell benefits and also be good for search engines. This is called "search engine optimization" or SEO. Optimized copy helps a page rank higher on Google when people search for what the business offers.
Unlike a press release, a copywriter must do careful research to make sure the website text is well-optimized for SEO and easy for customers to understand.
Copywriting is a powerful tool. Effective copy transforms dull business jargon into captivating messages. When Nike launched the Apple Watch, they didn’t say, “Our smartwatch has fitness tracking and heart rate monitoring.” In 2015, most people weren't familiar with the technical specifications.
Instead, Nike focused on relatable language: “Track Your Fitness. Stay Inspired.” This communicated their message clearly. They avoided overwhelming potential customers with technical details or explaining how it worked. The key point was “Stay Inspired.” Shoppers could grasp the importance of having a motivational tool at their fingertips. “Stay inspired? That means I’ll stick to my fitness goals!”
Excellent copy emphasizes advantages, not just specifications. Your website should reflect this clarity:
“We’ll clean your home using eco-friendly products, so you can relax in a healthy environment.”
“Our bike repair service gets you back on the road faster and at a lower cost than the competition.” “Our app helps teams collaborate better and feel more connected.” “We offer the largest selection of gourmet coffee beans, delivered right to your door.”
Just as this text illustrates the power of good copywriting, your website should clearly convey the benefits of your products and services in an engaging and straightforward manner.
We have a team of Copywriting Specialists who focus on writing. They are really good at it!
Our Copywriting Team writes every day. They do their research and learn a lot about the company or industry they are writing for. We try our best to match new clients with Copywriters who have experience in their industry. If that's not possible, we choose expert researchers who can learn and write about many different topics. A Project Manager will also help with your copywriting campaign. This person will represent you and work to achieve your goals. They will be your main contact so you don’t have to deal with a lot of different people emailing you all the time.
Your Account Manager will keep you updated on what everyone is doing each month. You can reach out to them through email or phone, but you decide when to connect.
We don’t want to bother you with too many calls or emails, so we will keep communication simple. This way, we can spend more time working on tasks that bring in more money.
If you have any questions, your Account Manager is always ready to help you.
If you have signed up for a monthly campaign with us, you will get a report every month. This report won’t just be a boring spreadsheet from a software program. Instead, we write it in a way that shows you:
☑️What we have done.
☑️Why we did it.
☑️How close are we to reaching your goals.
Reports don’t have to be complicated, so ours are easy to understand.
If you already have a lot of visitors to your website, changing or improving your writing can quickly get you more leads or sales. If you don’t have many visitors, you might only see a small boost right away. However, as more people come to your site, good writing will help turn them into buyers at a higher rate. To get a steady increase in visitors, we recommend using search engine optimization.
Our Copywriting Team knows that every business is about people. This means that the customers we reach are human and influenced by psychology. Because of this, our copywriting specialists can write for many different industries, both old and new.
Our writers learn quickly about new fields. If companies in these new areas share training materials, it helps. But our team is also great at finding information on their own.
You can check out the blog section from one of our past clients to see our work.
SEO, or search engine optimization, is the process of enhancing a website’s content to improve its visibility on search engines like Google. This is also applicable to major engines like Bing, Yandex, and Baidu.
On-site SEO focuses on optimizing elements such as headings, text, images, page titles, and meta descriptions. Offsite SEO is about improving backlinks to both internal and external pages.
Traffic generated through SEO is known as 'organic' traffic. It is free and typically leads to higher conversions for a website’s leads and sales.
In the past, SEO efforts often centered around excessive keyword use and building numerous backlinks. However, search engines have evolved. Their goal is to deliver useful results to users. Thus, their algorithms prioritize providing relevant and valuable content.
To rank high on Search Engine Result Pages (SERPs), a website must offer genuinely helpful information related to targeted keywords.
At Chendy, we prioritize our clients’ needs. We create authoritative content that answers their questions thoroughly. We also design content for easy access on both desktop and mobile, focusing on usability. This approach enhances user conversion rates and page loading speeds.
Effective search engine optimization will lead to higher rankings on Google, resulting in increased organic traffic and more leads or sales.
We customize our SEO strategies to meet the specific needs and resources of each client. This approach allows us to target the right number of keywords needed for your main services to rank well on Google, driving inquiries to your phone and email. The selection of keywords depends on factors such as the client’s industry, niche position, budget, and objectives.
Our best client campaigns all involved thorough keyword research. If you have specific keywords in mind for ranking, please share them during our call. This will help us grasp your rationale and assess the quality. Our SEO specialists will then provide guidance tailored to your objectives.
By choosing Chendy’s SEO service, you gain direct access to a team of website marketing experts. Your SEO campaign will be supported by three key professionals: your Account Manager, an SEO Specialist, and a Content Marketing Specialist. Your Account Manager serves as your main contact at Chendy. They will regularly update you through email and phone calls about ongoing tasks and potential new opportunities.
You will stay informed by connecting with your SEO Account Manager, checking your campaign dashboard, and reviewing monthly reports. Your Account Manager will give you consistent weekly updates via calls or emails, based on your preference and schedule.
You have unlimited access to your Account Manager, but this won't interrupt their ability to manage your SEO campaign. Communication is key, but results come from completed work. Your Account Manager will also periodically evaluate the campaign with the team to ensure it stays on track and to adjust goals if they’ve already been achieved.
Each month, you’ll receive a report outlining the work done and the current status of your website’s rankings, traffic, and conversions.
Search engine optimization (SEO) is a long-term effort that can take a few months to yield results like better rankings, more traffic, and higher conversions. The time frame varies based on competition, your site's current standing, and the level of SEO work being done.
Surprisingly, websites that have basic SEO issues often see the quickest improvements.
Typically, you'll notice some enhancements after 3 months of consistent and effective SEO strategies.
More substantial gains do appear between 6 and 12 months. Although SEO takes time, it provides a strong return on investment for many businesses since organic traffic from commercial searches usually converts well.
That's why we offer a guarantee: if you don’t see results within 100 days, we’ll keep working for free until you do.
Many of our previous clients started without any online presence or website. They struggled to attract clients online.
We developed a tailored SEO strategy that changed everything for them. This plan enabled them to consistently secure high-paying clients through their websites. Request a FREE SEO review with no obligation to find out how this could work for you.
Finding a dependable SEO team in Kenya can be challenging. SEO and search algorithms are constantly evolving, which can impact your business positively or negatively.
When executed properly, SEO can drive traffic and convert casual visitors into loyal customers. However, poor execution can lead to significant setbacks, including being blacklisted by platforms like Google.
To find a trustworthy SEO team, thorough research is essential. Look for a team with a track record of consistent results and reliable methods.
At Chendy, we prioritize safe and effective techniques. This delivers positive outcomes for our clients consistently. While many SEO companies may keep up with trends, we differentiate ourselves by focusing on the future.
We even provide a written performance guarantee, emphasizing our commitment to staying ahead in the evolving SEO landscape. Our unique practices are tailored to help your business rank prominently on major search engines.
But don’t just take our word for it—request a FREE SEO Review today to discover what we can achieve for you.
We helped a law firm in Chuka transition from a solo practice to a flourishing business. They opened a new office and hired a secretary after attracting high-paying clients monthly. Our success came from ethical SEO practices.
We complied with Kenyan laws and Google's policies, ensuring their website continues to draw in clients. Our results are genuine and enduring; no client has ever faced penalties from our SEO efforts. In fact, some clients seek our help to boost their traffic again after experiencing drops. They rely on our expertise to regain their standing with Google.
It's likely time to update your website. If it was performing well and attracting traffic and clients, you wouldn't be considering changes.
We recognize that the technical aspects of SEO can be confusing. That's why we believe in clearly communicating any alterations to our clients from the start.
We only implement changes that have been verified by our clients and thoroughly discussed with them.
We have consistently achieved positive outcomes for a business in a small town, and those results remain evident.
We stand behind our work with a performance guarantee: if you don’t see results within 100 days, we will continue to work for free until you do. We’re willing to put this agreement in writing.
The price of SEO varies based on several factors. Key considerations include the level of competition in your niche, the credibility of your domain, and the complexity of the keywords you're targeting.
Be wary of SEO "experts" who offer fixed pricing. This can be dangerous, as it places your business into a generic framework, which is ineffective for SEO.
We take a different approach. We tailor strategies for each business we partner with in Kenya. The quote we provide reflects the unique needs of your company.
Some penalties can be addressed, while others are more challenging.
Many Kenyan businesses may not realize if their websites have received Google penalties. Our FREE SEO REVIEW often helps those with inaccessible sites by providing guidance on managing these penalties.
There are various strategies to consider. For instance, improving a website's backlink profile can guard against negative SEO attacks. However, serious domain issues may require a different approach. If a penalty wasn't properly resolved, we can assist in reviving your online presence with a new domain and website.
To expand your business and attract high-paying clients, it’s essential to do more than just rely on referrals. Building a strong online presence boosts traffic to your site. If you desire a 24/7 sales engine that consistently promotes your business, then this is for you. You can become a beacon of hope and growth in both your business and personal networks. Plus, if you want to support family members financially or help them find jobs, this approach can make a significant difference.
Some people who seek help with SEO have been disappointed in the past. They were promised results but received none, leaving them justifiably wary. Some signed contracts, only to find that "experts" took their money without delivering anything in return. After months of no progress, these clients were often left to deal with penalties on their websites alone.
We've encountered many clients facing these challenges. However, we had a success story from the Mount Kenya region. One client began attracting a steady stream of customers from Nairobi and even overseas. This demonstrates that there is demand for businesses that offer valuable solutions, regardless of their location. Consumers are actively searching on Google, ready to pay for the services you provide.
You can do some local SEO even if you don’t have a website, but having one really helps you do better. A website lets you show off your business, talk to customers, and use different SEO strategies. Plus, having a website makes it easier to rank higher on Google’s Map Pack for the keywords that matter to you. At Chendy, we provide local SEO as a helpful extra service along with other types of SEO.
Local SEO (Local Search Engine Optimization)is making your online presence better so that people can find you in local search results on search engines like Google. This is very important for businesses that help people in a specific area or have a physical location, like interior designers, dentists, lawyers, or accountants.
Here are some important parts of local SEO:
☑️Google Business Profile (GBP) Optimization:
This means you claim and verify your business listing. You add the right information for your business like name, address, phone number (NAP), hours, and website. You also add photos, respond to reviews, and share updates.
☑️Local Keywords:
This means using words with local names. For example, “life coach in Nairobi” or “property lawyer near KICC.”
☑️NAP Consistency:
You need to make sure your Name, Address, and Phone number are the same everywhere online, like on Yelp, Yellow Pages, and Bing Places.
☑️Online Reviews:
You should ask happy customers to leave reviews on Google and other review websites.
☑️Responding to Reviews:
You should reply nicely to reviews, whether they are good or bad.
☑️Local Citations:
This means getting your business listed in trusted online directories that relate to your industry and area.
☑️Local Link Building:
This means getting links from local websites, blogs, news outlets, chambers of commerce, and business groups.
☑️Mobile Optimization:
This is making sure your website works well on mobile phones because many people search for things using their phones.
Schema Markup:
This means using special code to help search engines understand your business details and show rich snippets in search results.
Local SEO in Kenya is important because it helps people nearby find and contact your business. It can bring more customers to your store and make more phone calls, plus it helps you compete with bigger national brands in your area.
It might be time to update your website. If it was bringing in a lot of visitors and customers, you probably wouldn't be thinking about changing it.
We know that the technical side of SEO can be confusing. That's why we focus on talking clearly with our clients about any changes right from the start.
We only make changes that our clients agree on and talk about in detail.
Absolutely!
In your Local SEO campaign, you will have a special Account Manager. This person will be your main contact and will help explain things in a clear way. They will make sure everyone at Chendy works together to help boost your sales.
Every so often, your Account Manager will meet with the team that manages your website to plan for the next steps. They will also send you easy-to-read monthly reports so you can see what we’ve been doing. If you have any questions, your Account Manager is always there to help!
Lots of people looking for help with SEO have been let down before. They were promised results that didn’t happen, which made them careful. Some even signed contracts, only to see "experts" take their money without giving good results. After waiting for a long time with no changes, these clients had to fix website penalties by themselves.
We have met many clients with these problems. But there is a success story from the Mount Kenya area. One client started to get a steady stream of customers from Nairobi and even from other countries.
This shows that businesses providing good solutions are needed, no matter where they are. People are searching on Google and want to pay for the services you offer.
You will stay informed by talking to your SEO Account Manager, checking your campaign dashboard, and looking at monthly reports. Your Account Manager will give you updates every week through phone calls or emails, depending on what you like and when you are free.
You can talk to your Account Manager as much as you want, and it won’t stop them from managing your SEO campaign. While communication is important, getting results depends on the work being done. Your Account Manager will also check the campaign with the team now and then to make sure everything is going well and will change goals if they have already been reached.
Every month, you will get a report that shows what work has been done and how your website is doing with rankings, traffic, and conversions.
If your business gets a lot of attention, you will likely receive some bad reviews. It is very hard to remove these reviews from Google. Sometimes, these reviews can be fake or might come from competitors who want to hurt your business. The best thing to do is to respond to all reviews, whether they are good or bad. If someone points out a real problem, say sorry in your reply. If there’s a mix-up, explain what happened and help the person fix it. If someone compliments you, thank them when you reply. We are happy to help you respond based on your situation without hurting your brand.
At Chendy, we know that some directories list your business and then try to sell you extra SEO services.
We strongly suggest that businesses do not pay for these premium local directories that say they can help with SEO.
This is important because if you pay for these services, you won’t control how you get leads or clients, which is very important in today's online world.
However, if you are sure that their website gets really good traffic that can help your business, then it might be a good idea to buy their extra SEO services.
We understand that putting your business on a local directory is simple and can help businesses in Kenya get noticed online. We help our clients pick the best directories to be listed on.
But just being listed isn’t enough to show search engines that your business is popular. Neither is it sufficient for your business to show up in the Google Map Pack. To get new clients often, you need to use more SEO strategies along with the directory listings.
We helped a law firm in Chuka grow from a one-person operation to a successful business. They opened a new office and hired a secretary because they were getting many high-paying clients every month. Our success came from our promise to use ethical SEO practices.
We followed Kenyan rules and Google’s guidelines to make sure their website keeps bringing in clients. The results we got are real and last a long time; none of our clients have ever faced penalties because of our SEO strategies. Some clients come back to us for help when their website traffic goes down. They trust us to help them work their way back up with Google.
Finding reliable SEO services in Kenya can be hard. SEO and how search engines work keep changing, which can be good or bad for your business. When done right, SEO can bring in many visitors and turn them into customers. But if done poorly, it can really hurt your business, like getting a penalty from Google.
To find a trustworthy SEO team, it’s important to do some research. Look for a team that has a history of getting great results using reliable methods.
At Chendy, we use safe and effective strategies to help our clients see good results all the time. While many SEO companies try to keep up with trends, we focus on long-term success.
We even have a written performance guarantee to show our promise to be proactive in the changing world of SEO. Our special methods are made to help your business get noticed on major search engines.
But don’t just believe us—ask for a FREE SEO Review today to find out what we can do for you!
To have more than one Google My Business listing at the same address, you need to have different businesses that are legally separate from each other.
If you made your profiles before October 2017, you can own up to 100 business profiles, including Google+ brand pages and YouTube channels. If you made your profiles on or after October 2017, you can own as many business profiles as you want.
WordPress SEO, or WordPress search engine optimization, is the process of enhancing a website’s content to improve its visibility on search engines like Google while using WordPress as the website’s content management system. This is also applicable to major engines like Bing, Yandex, and Baidu.
WordPress SEO, or search engine optimization for WordPress, involves improving a website's content to increase its visibility on search engines such as Google while using WordPress as the website’s content management system. This is also applicable to others like Bing, Yandex, and Baidu.
On-site SEO involves optimizing various elements like headings, text, images, page titles, and meta descriptions, while off-site SEO focuses on enhancing backlinks to both internal and external pages. The traffic generated from SEO efforts is referred to as "organic" traffic.
This type of traffic is free and generally results in higher conversion rates for leads and sales. Traditionally, SEO strategies relied heavily on keyword stuffing and accumulating numerous backlinks.
However, search engines have changed over time, aiming to provide users with valuable and relevant results. As a result, their algorithms now favor useful content. To achieve high rankings on Search Engine Result Pages (SERPs), a website needs to deliver genuinely valuable information related to its target keywords.
At Chendy, we prioritize the needs of our clients by creating authoritative content that thoroughly addresses their questions. We also ensure that our content is easily accessible on both desktop and mobile platforms, with a keen focus on usability. This approach enhances user conversion rates and speeds up page loading times.
Absolutely.
Your WordPress SEO campaign will be overseen by a dedicated Account Manager who will serve as your main point of contact, ensuring everything is conveyed in simple, straightforward language.
They will represent you within Chendy, ensuring that all team actions align with our primary goal: boosting your sales. Additionally, they will hold quarterly check-ins with the team managing your website to strategize for the upcoming three months.
Your Account Manager will also send you easy-to-understand monthly reports so you can track our activities, and they are always available to address any questions you might have.
Your campaign team will consist of several of our Website Marketing Experts, affectionately referred to as Chendians. Each Chendian specializes in a specific area, so every member of your Campaign Team will focus on a particular aspect of optimizing your WordPress site.
You will always have a dedicated SEO Chendian, a Content Marketing Chendian, a Conversion Rate Optimization Chendan, and an exceptional Account Manager. The composition of your Campaign Team will vary based on your WordPress SEO strategy and the additional website marketing services we’re collaborating on.
Instead of needing to coordinate directly with each team member, your Account Manager will act as your liaison, communicating with them to ensure we are all aligned in achieving your growth objectives.
You can stay updated by communicating with your Account Manager. They will share regular weekly updates with you, either by phone or email, based on what suits your schedule best.
Feel free to reach out to your Project Manager via email whenever you need, or you can set up a call for a more personal discussion. Each month, you will receive a report outlining the progress made and the current status of your website’s rankings, traffic, and conversions.
Many individuals seeking SEO assistance have faced disappointment in the past. They were promised results that never materialized, which understandably made them cautious. Some even signed contracts, only to find that "experts" took their money without delivering any tangible outcomes. After months of stagnation, these clients often had to tackle website penalties on their own.
We've met numerous clients grappling with these issues. However, one success story emerged from the Mount Kenya region. A particular client began to attract a consistent flow of customers from Nairobi and even from abroad.
This illustrates that there is a demand for businesses providing valuable solutions, no matter where they're located. Consumers are actively searching on Google and are willing to pay for the services you offer.
To grow your business and draw in high-paying clients, it’s crucial to look beyond just referrals. Establishing a robust online presence can drive more traffic to your website.
If you’re looking for a way to create a continuous sales engine that promotes your business around the clock, this is the right path for you. You can serve as a source of inspiration and development in both your professional and personal circles.
Additionally, if you wish to provide financial assistance to family members or help them with job opportunities, this strategy can be quite impactful.
The cost of SEO depends on various factors. Important aspects to consider are the competition level in your industry, the authority of your domain, and the intricacy of the keywords you aim to target.
Be cautious of SEO "professionals" who provide set prices. This can be risky since it categorizes your business into a one-size-fits-all plan, which is not effective for SEO.
We take a different approach by customizing strategies for each business we collaborate with in Kenya. The estimate we provide is based on the specific needs of your company.
We have repeatedly delivered favorable results for a business in a small town, and those results are still clear. We are committed to our work and offer a performance guarantee: if you do not see results within 100 days, we will keep working for free until you do. We’re happy to put this agreement in writing.
We tailor our SEO strategies to align with the unique needs and resources of each client. This customized approach enables us to focus on an appropriate number of keywords essential for ranking your primary services well on Google, ultimately generating inquiries through your phone and email. The choice of keywords is influenced by factors such as the client's industry, market position, budget, and goals.
You will stay updated by connecting with your SEO Account Manager, monitoring your campaign dashboard, and reviewing monthly reports. Your Account Manager will provide regular weekly updates through calls or emails, depending on your preference and availability.
You have unlimited access to your Account Manager, and this won't hinder their ability to oversee your SEO campaign. While communication is crucial, achieving results relies on the work that gets done. Your Account Manager will also periodically assess the campaign with the team to ensure it remains on track and will adjust goals if they’ve already been met.
Each month, you’ll receive a report detailing the work accomplished and the current status of your website’s rankings, traffic, and conversions.
Our most successful client campaigns have always included comprehensive keyword research. If you have particular keywords you're aiming to rank for, please bring them up during our call. This will allow us to understand your reasoning and evaluate their quality. Our WordPress SEO experts will then offer advice customized to your goals.
It might be time to refresh your website. If it were effectively drawing in traffic and clients, you probably wouldn't be thinking about making changes.
We understand that the technical side of SEO can be perplexing. That's why we prioritize clear communication with our clients about any adjustments from the beginning.
We only make changes that have been confirmed by our clients and discussed in detail with them.
We assisted a law firm in Chuka in moving from a solo operation to a thriving business. They successfully launched a new office and brought on a secretary after consistently attracting high-paying clients each month. Our achievements stemmed from our commitment to ethical SEO practices.
We adhered to Kenyan regulations and Google's guidelines, ensuring that their website continues to attract clients effectively. The results we've achieved are authentic and long-lasting; none of our clients have ever faced penalties due to our SEO strategies. Some clients come back to us for help in boosting their traffic again after experiencing declines. They trust our expertise to help them regain their position with Google.
Finding a reliable SEO team in Kenya for WordPress can be quite a challenge. The realm of SEO and search engine algorithms is continually changing, which can have both positive and negative effects on your business. When implemented correctly, SEO can attract visitors and transform them into loyal customers. On the flip side, poor execution can lead to serious consequences, such as being penalized by Google.
To identify a trustworthy SEO team, it's crucial to conduct thorough research. Seek out a team that has a proven history of delivering consistent results through dependable methods.
At Chendy, we emphasize safe and effective strategies, ensuring that our clients see positive results consistently. While many SEO firms may keep up with the latest trends, we set ourselves apart by focusing on long-term success.
We even offer a written performance guarantee, highlighting our dedication to remaining proactive in the ever-changing SEO landscape. Our distinctive practices are designed to boost your business's visibility on major search engines.
But don't just take our word for it—request a FREE SEO Review today to see what we can accomplish for you.
Several of our past clients began their journey without any online presence or website. They found it challenging to attract clients digitally and often relied on referrals or unproductive meetings.
We crafted a customized SEO strategy that transformed their situation. This approach allowed them to consistently attract high-paying clients via their websites.
Request a free, no-obligation SEO review to discover how this could benefit you.
Search engine optimization (SEO) is a long-term process that can take several months to produce outcomes such as improved rankings, increased traffic, and higher conversion rates. The timeline can differ based on factors like competition, your website's existing performance, and the intensity of the SEO efforts being implemented.
Interestingly, websites with fundamental SEO problems often experience the quickest enhancements. Generally, after implementing consistent and effective SEO strategies, you might start noticing some improvements around the 3-month mark. More significant progress typically occurs between 6 and 12 months. Despite the time investment, SEO usually delivers a strong return on investment for many businesses, as organic traffic from commercial searches tends to convert well.
This is why we provide a guarantee: if you don't see results within 100 days, we will continue working at no charge until you do.
We build all our websites with WordPress. Here’s why:
☑️It’s easy for our clients to update their websites. You need to have control over your site, and that’s important.
☑️Adding new features is simple and affordable with plugins.
☑️It’s great for SEO (search engine optimization).
☑️WordPress is the biggest and most popular website platform. No more confusing systems that only some people know how to use.
☑️It works well with everything, from online sales and customer management to booking systems.
We believe WordPress is the best choice for most businesses, but we understand if you want to use Shopify or another platform. Our team of skilled Developers has experience with many platforms. However, we need to hear your specific needs before making any promises. Let’s discuss what you want and see what we can do!
Your Account Manager will keep you updated each month about our work. You'll receive calls and emails at times that are best for you, so you're always informed. Each month, you'll also get a special report that shows what we’ve done, which is made just for you and isn’t just a simple PDF. Plus, you'll have a live dashboard to see how your traffic, leads, or sales are improving every day.
Our Digital Marketing Specialists are excited to work on your campaign! They know a lot about search engine optimization, content marketing, website development, and more. Depending on your goals, one or more of these specialists will help with your project.
You will have a dedicated Account Manager who will be your main contact. This way, you won’t have to deal with lots of different people emailing you at once.
A logo is simply a symbol that helps people recognize your business. It's the visual shortcut to your company. But a brand is much more than that. It includes your company’s personality, values, how you speak, how your customers feel when they interact with you, and the overall experience you create.
While a strong logo helps with visibility, a solid brand strategy is what builds long-term loyalty. Instead of chasing design trends, it's wiser to understand your audience — what they dream of, what they struggle with, and what matters most to them. That’s how you build a business people truly connect with.
Branding helps your business earn trust, stand out in a crowded market, and connect emotionally with your ideal customers. It also helps customers remember you and builds long-term loyalty.
At Chendy, we work with real feedback from your customers and transform that insight into persuasive messages that attract the right audience. We help you not just look good — but connect better, sell more, and grow steadily.
Your brand identity is the complete picture of how your business looks, sounds, and feels to your audience. It includes your logo, fonts, colors, tone, and the way you communicate. Together, these elements shape how people view your business.
We start by listening — both to you and your customers. These insights guide us in shaping a brand identity that feels real, relatable, and relevant. With this approach, we create consistent branding that turns casual visitors into loyal customers.
We include branding and design in all of our website marketing packages. Whether you’re building a new brand or updating an existing one, the process usually takes 4 to 5 weeks. The insights we gather during this time will continue to benefit your business for years to come.
Plus, we offer a 100-day performance guarantee: if you don’t see results, we keep working at no extra charge until you do.
Branding is who you are — your voice, your values, and how people feel about your business. Marketing is how you spread that message to your audience. Branding builds recognition and trust, while marketing brings in leads and sales.
When they work together, your business becomes more memorable and more effective.
A brand strategy is your long-term plan for how your brand connects with the right people and stands out from others in your industry. It defines your mission, vision, tone, and messaging. It guides everything from your website to your ads.
A clear strategy helps you stay consistent, grow faster, and build strong relationships with your audience over time.
You can check our training resources to understand this and other aspects of online marketing.
A great logo is clean, clear, and fits well with your industry. It should be easy to recognize and flexible enough to work on different platforms. A timeless design helps build trust and gives your brand a professional look.
But don’t rely on a logo alone. What truly sets you apart is your full brand story — what you say, how you say it, and the value you bring. The best results come from combining a good logo with meaningful messaging.
Templates are a helpful starting point, but they often fall short in delivering a brand that feels unique. If you want your business to truly stand out in Kenya or beyond, you need a brand that reflects your real identity.
Our team builds brands from the ground up — based on your goals, your audience, and what sets you apart. We turn your vision into a story that connects, engages, and sells.
There’s no one-size-fits-all pricing for branding. Every business has different needs. Some may need a complete rebrand, while others just need a few updates to align with a new audience or direction.
What we know for sure is this: strong branding leads to better results. It sets the stage for all your future marketing efforts. We tailor every branding plan based on your goals, ensuring your investment leads to lasting value.
Here are some signs it may be time to consider a rebrand:
☑️Your visuals feel outdated and don’t reflect who you are anymore.
☑️Your business has grown, merged, or changed direction.
☑️You’re targeting a new audience and need to speak their language.
☑️You’re blending in instead of standing out in your market.
☑️Your messaging feels off or no longer fits your goals.
If any of these sound familiar, a rebrand could help you reconnect with your audience and build stronger visibility in Kenya and beyond.
We begin by speaking directly with you and your customers. This helps us understand your market and what truly matters to the people you serve.
Then, we use that insight to craft your brand identity — logo, color choices, typography, tone of voice, and brand guidelines. We also develop your brand messaging: tagline, mission, and key messages to guide your marketing.
By the end, you’ll have a powerful identity that makes your business unforgettable and gives you a clear direction for growth.
Design is how your brand comes to life visually. It’s what your customers see first — your logo, colors, and layout. But more than that, design shows your professionalism, builds trust, and ensures consistency across everything you do.
We help you design with purpose. That means every detail — from website banners to brochures — speaks the same message and reflects the same brand tone.
Yes — and it often works even faster for small businesses. When you present a professional and polished image, you build trust quickly. Even if your budget is small, thoughtful design and branding can make a big impact.
We’ve helped businesses far from Kenya succeed using branding strategies tailored to their specific audience. You don’t need to be in the city center to build a powerful brand — just a clear message and a strategy that fits.
User Experience (UX) encompasses the entirety of a user’s interaction with a website. It involves evaluating how easy, intuitive, and enjoyable a site is for visitors. Key components of UX include navigation, layout, usability, accessibility, performance, and overall user satisfaction. A well-designed UX can transform a simple interaction into a seamless journey that keeps users engaged and returning.
A strong emphasis on UX is crucial for various reasons. First and foremost, it enhances user satisfaction, creating a positive experience that encourages visitors to explore further. Good UX also boosts engagement by making content easily accessible and enjoyable to consume.
Additionally, it helps reduce bounce rates, as users are less likely to leave a site that is easy to navigate and visually appealing. Ultimately, improved UX fosters conversions and can build trust and credibility, leading to a loyal audience.
While UX (User Experience) and UI (User Interface) are closely related, they serve different purposes. UX focuses on the overall experience a user has while interacting with a website, highlighting functionality and the ease of completing tasks.
On the other hand, UI pertains to the visual elements that users interact with, such as buttons, fonts, colors, and overall aesthetic design. In essence, while UX forms the foundation of a satisfying user journey, UI provides the appealing visual elements that enhance that experience.
Effective website navigation is critical for a positive user experience. Start by implementing a clear and consistent menu structure that allows users to easily find what they’re looking for. Incorporating a search function can significantly enhance discoverability, especially for larger sites.
Adding breadcrumbs on subpages helps users track their location within the site, increasing their sense of control. Furthermore, prioritizing mobile-friendly navigation ensures that all users, regardless of the device they are using, can navigate your site with ease.
Creating a user-friendly website hinges on several key factors. A clear and organized layout helps guide users effortlessly to their desired information. Readable typography ensures that text is easy to comprehend, while fast load times prevent frustration and keep users engaged.
Additionally, intuitive user flows streamline the process of accomplishing tasks, whether it be making a purchase or signing up for a newsletter. Minimizing distractions allows users to focus on essential content, enhancing their overall experience and satisfaction. By addressing these elements, you can create a website that invites exploration and encourages user retention.
The ideal scenario is that users can access important content within three clicks or fewer. However, it is crucial to ensure that throughout the navigation process, users perceive a sense of progress.
This means that even if the journey involves multiple steps, it should feel seamless and purposeful. Clear indicators of advancement—such as breadcrumbs or progress bars—can enhance this feeling.
Mobile user experience (UX) is absolutely critical in the modern digital landscape, with over 50% of web traffic originating from mobile devices. A website that fails to accommodate mobile users typically suffers from high bounce rates and lost conversion opportunities.
Prioritizing mobile UX means designing interfaces that are intuitive and functional on smaller screens, ensuring that users have a fulfilling experience regardless of the device they are using.
To optimize mobile user experience, consider the following best practices:
☑️Responsive Design: Ensure your site adapts seamlessly to various screen sizes, providing a consistent experience across devices.
☑️Large, Tappable Buttons: Design buttons that are easy to tap without misclicks, enhancing usability for users with varying levels of dexterity.
☑️Minimalist Layout: Embrace a clean and simple layout that reduces clutter, allowing users to focus on essential content without distractions.
☑️Avoid Pop-ups and Intrusive Elements: Limit the use of pop-ups, as these can frustrate users and lead to abandonments. Instead, prioritize unobtrusive notifications or in-line messaging.
Website speed is a vital factor in user experience, directly influencing engagement and satisfaction levels. Faster-loading websites contribute to lower bounce rates, as users are more likely to stay engaged with content that is quickly accessible.
Moreover, speed plays a significant role in search engine optimization (SEO), with search engines favoring sites that provide swift responses. Aim for load times of two seconds or less to keep users happy and encourage them to interact more deeply with your site.
Web accessibility refers to designing websites that are usable by everyone, including individuals with disabilities. This is important not only for fostering inclusivity but is often required by law, such as under the Web Content Accessibility Guidelines (WCAG).
Prioritizing accessibility means implementing features like text alternatives for images, keyboard navigability, and screen reader compatibility, which ensure that all users can effectively interact with your content.
User experience significantly influences conversion rates by minimizing obstacles that might deter visitors from completing desired actions, such as signing up for a newsletter, making a purchase, or contacting customer support.
A streamlined, user-friendly interface enhances satisfaction and builds trust, making it more likely that users will follow through on these actions. The smoother the user journey, the higher the probability of conversion.
Measuring the success of user experience involves leveraging a variety of analytical tools and methodologies:
☑️Google Analytics: Monitor key metrics like bounce rate and average time on site to gauge visitor engagement.
☑️Heatmaps: Tools like Hotjar or Crazy Egg allow you to visualize where users click and scroll, helping identify popular areas on your site.
☑️User Testing: Engage in qualitative assessments through user testing to observe real interactions and gather firsthand feedback.
☑️Feedback Surveys: Use surveys to solicit direct feedback from users about their experience, revealing pain points and areas for improvement.
While templates can be a cost-effective solution for smaller websites, opting for custom design is often more advantageous for larger sites or those seeking a unique brand identity.
Custom UX design allows for tailored solutions that prioritize user needs, enhance branding consistency, and facilitate a more focused and engaging user experience. Ultimately, it provides the flexibility to innovate and adapt as user preferences change.
The process of refining user experience is ongoing; UX is never truly "finished." It is essential to adopt a mindset of continuous improvement, regularly testing and analyzing user behavior and feedback to identify opportunities for enhancement. Set up periodic reviews and updates based on data insights, technological advancements, or shifts in user expectations to ensure your UX remains relevant and effective.
A range of tools can support efficient UX design and testing, including:
☑️Design Software: Figma, Adobe XD, and Sketch offer powerful features for creating user interfaces and visual designs.
☑️Prototyping Tools: Platforms like InVision and Axure enable designers to build interactive prototypes that simulate user interactions, making it easier to test concepts.
☑️Testing Tools: User testing and Maze provide resources for conducting user testing and gathering valuable insights, while Hotjar assists in tracking user behavior analytics like heatmaps and session recordings. These tools collectively enhance the design process and improve overall user experience.
Web support services encompass a range of continuous assistance aimed at ensuring the effective operation and enhancement of websites. These services can include technical support to address any issues that arise, regular updates to keep content fresh and relevant, performance monitoring to optimize user experience, and security management to protect against threats.
Additionally, web support may involve troubleshooting specific problems, implementing software updates, and providing guidance on best practices for website management. The goal is to maintain a website's functionality, boost its performance, and ensure it remains secure and user-friendly. This comprehensive approach helps businesses and individuals focus on their core activities while ensuring their online presence operates smoothly and effectively.
All websites, no matter how well-designed they are, need ongoing maintenance to maintain their security, speed, and overall functionality. Regular web support helps keep your site updated, ensures it operates efficiently, and protects it from potential security threats.
In essence, just like a car needs regular servicing to run smoothly and safely, websites require consistent upkeep to perform at their best and defend against vulnerabilities. This includes updating software, monitoring for issues, and optimizing performance to provide a seamless experience for users.
A typical web support package often consists of several key components. It usually includes regular backups of the website to safeguard content, along with essential security updates and patches to protect against vulnerabilities. Additionally, it covers updates for the content management system and any plugins, such as those used in WordPress.
Technical troubleshooting is also a vital part of the package, ensuring any issues can be promptly addressed. Content updates keep the website fresh and relevant, while uptime monitoring ensures that the site is continuously accessible to users. Performance optimization is included to enhance the website's speed and efficiency, and regular SEO health checks help maintain and improve the site's visibility in search engine results.
Absolutely. While static websites may not change frequently, it is still essential to perform regular updates for several reasons. Firstly, maintaining security is crucial, as outdated software can become vulnerable to attacks. Additionally, server maintenance is necessary to ensure optimal performance and reliability.
Moreover, as technology continuously evolves, compatibility with the latest browsers and devices is essential for providing visitors with a seamless experience. Search engines like Google also favor websites that keep their content current and relevant, as fresh content can improve visibility and ranking in search results. Regularly updating even a static site helps maintain its credibility and ensures it meets the expectations of an ever-changing digital landscape.
Many web design teams often suggest that the frequency and nature of website maintenance hinge on the specifics outlined in the service level agreement (SLA). However, we take a more straightforward approach. Typically, we recommend conducting maintenance on a monthly basis to ensure your website operates smoothly and efficiently.
In addition to these regular updates, we prioritize critical updates, such as security patches, which are addressed immediately to safeguard your site's integrity and data.
After each maintenance session, we provide a detailed monthly report that outlines the updates made, along with an explanation of how these changes positively impact the overall performance of your website and its effectiveness in achieving your campaigns. This transparency keeps you informed of the enhancements and benefits, ensuring that you understand the value of the maintenance performed.
While such a situation is quite rare, please rest assured that our support team will promptly step in to investigate the issue and resolve it as quickly as possible. During this process, your Account Manager will provide you with updates every three hours to keep you informed of our progress until everything is back up and running smoothly. Your satisfaction and peace of mind are our top priorities, and we appreciate your patience as we work to rectify any issues that arise.
In many website support agencies in Kenya, support packages typically include a fixed number of design or content updates each month. Any significant modifications are often considered separate projects and may incur additional costs.
At Chendy, we take a different approach by integrating website support into our overall marketing campaigns. This means that whenever you require design tweaks or updates, your dedicated Account Manager will be readily available to listen to your requests and collaborate with our design team to implement them. This system provides you with greater flexibility to customize your website according to your preferences. Additionally, we ensure that all changes enhance both user experience and search engine optimization, allowing your site to perform effectively while reflecting your unique style.
By combining support with your broader campaign strategy, we aim to create a seamless and tailored experience for our clients.
At Chendy, we often advise business owners against seeking website support as a standalone service. If your website isn’t optimized for clients and search engines from the start, support will just add to your expenses instead of being an investment.
We recommend that our clients request a free website review first. This review will help determine if their site is optimized and able to convert visitors into clients. If it’s not, that issue needs to be resolved before seeking support. If it is optimized, then hiring our support team to monitor the site makes sense.
In many companies, essential SEO upkeep—such as updating meta tags and checking for broken links—is often part of their standard offerings. However, comprehensive SEO strategies and campaigns are typically provided as distinct services.
At Chendy, we take a different approach by integrating full-service support into your complete website campaign. This means that your SEO requirements are seamlessly incorporated alongside other services we provide, ensuring a holistic strategy that enhances your online presence. This way, you benefit from an all-in-one solution that addresses various aspects of your digital marketing needs.
We solve a wide range of website problems that can affect your site's performance and user experience. These include broken page layouts that interfere with how your site looks, slow page speeds that drive visitors away, and unexpected error messages that point to deeper technical issues.
We also handle plugin or theme conflicts, fix security flaws, improve how your site appears on mobile devices, and resolve hosting-related bugs. In short, if something’s not working right on your website — we can fix it.
We work primarily with WordPress, one of the most flexible and widely used website platforms. It’s beginner-friendly, highly customizable through themes and plugins, great for SEO, and supported by a massive global community. Whether your site is basic or complex, we can help you get the most out of WordPress.
The time needed to repair your site depends on how complex the issue is. Some website problems can be fixed in a few hours, while others might take longer if they involve deeper technical work.
We’ll begin with a free consultation to review what’s going on. Once we’ve identified the issue, we’ll give you a realistic timeline so you know exactly what to expect.
We don’t believe in guesswork or flat fees that don’t fit your situation. Instead, we begin with a free inspection of your site to understand the issue.
Once that’s done, we’ll send you a transparent quote with no hidden costs. The price you receive reflects the full cost of the fix — no surprises later. We believe in clarity, honesty, and fair pricing for all our clients.
If your website has been compromised, our team is ready to step in and restore it. We'll remove malware, fix vulnerabilities, and upgrade your site’s security to prevent future attacks.
If the damage is too deep and your website can’t be recovered safely, we’ll help you start fresh — whether that’s on a new domain or a rebuilt version of your current site. Our goal is to get you back online quickly, and stronger than before.
Of course! If your website is acting up and you're not sure why, just reach out to us. We’ll run a detailed diagnostic to uncover what’s wrong.
After identifying the issue, we’ll give you clear, actionable solutions. You’ll also get advice on how to avoid the same problem again in the future.
You can also learn more about our team.
We aim to fix any technical issues while keeping your content and visual design intact. If a repair might affect the way your website looks, we’ll let you know first. We’ll also offer alternatives so you can choose the option that works best for you, ensuring your original vision stays protected.
Yes, we offer ongoing website care plans to keep your site running at its best. This includes regular software updates, performance improvements, routine backups, uptime monitoring, and security checks.
Think of it as preventive care — helping you avoid issues before they become problems. With our maintenance plans, your site stays fast, safe, and ready to convert visitors into clients.
You can learn more about websites using our training resources.
Absolutely. If your website has suddenly gone offline or is facing serious errors, contact us right away. We offer emergency website repair services to get your site back online quickly.
Whether it's a broken page, a hacked site, or a complete outage, we’re equipped to handle urgent fixes and restore your web presence without delay.
Yes, all website fixes are part of a bigger website marketing campaign — and we proudly stand behind our promise.
We guarantee visible progress in 100 days or we continue working at no cost until results are achieved. Many of our clients notice improvements in their Google rankings within the first month of working with us — thanks to the deep research and strategic planning we do before launching anything.
Once you join us at Chendy, your campaign will be guided by a dedicated Account Manager who serves as your main contact. They’ll take charge of your Conversion Rate Optimization (CRO) strategy and collaborate with our Technical and Development Teams whenever updates or design changes are needed on your site.
Our CRO process has helped many small service-based businesses—like legal firms and consultancies—increase conversions and generate consistent income online. We back our work with a 100-day performance guarantee as part of your full website campaign. If we don’t meet agreed results, we’ll keep working without charging you extra until we do.
Your Account Manager will regularly update you through weekly emails or phone calls. In addition, you'll receive a monthly performance summary, outlining the CRO activities completed and showing how your website is progressing in turning visitors into leads or customers.
How quickly you see results depends mostly on your site’s traffic. High-traffic websites can gather data faster, allowing quicker changes—sometimes within a few days. Sites with fewer visitors may take a bit longer. If you want to speed up the testing process, we recommend boosting your traffic temporarily with paid search or social ads.
Conversion Rate Optimization (CRO) isn’t just about changing buttons or headlines—it’s about understanding how people interact with your site and improving that experience. Key methods include:
☑️A/B Testing – Comparing two versions of a page to see which works best
☑️Heatmaps – Showing where users click, scroll, or pause
☑️User Session Replays – Watching real visitor behavior
☑️Funnel Reviews – Studying steps users take before converting
☑️Content Experiments – Testing which messages work best
☑️Design Tweaks – Making changes to improve usability and engagement
Together, these tools help us fine-tune your site to turn more visitors into clients.
We track progress using clear indicators like:
☑️Lead submissions
☑️Click-throughs
☑️Purchases
☑️Exit and bounce rates
The right metrics depend on your business goals. We’ll help define what success looks like for you so you can track your ROI clearly.
Not every metric is meaningful for every business. Choosing the correct performance indicators (KPIs) ensures that the improvements we make align with your core goals—whether it’s getting more quote requests, phone calls, or product sales.
You can, but it’s not ideal. Using multiple metrics gives a fuller picture of what’s happening on your site. For example, high clicks don’t always lead to high sales. Looking at a range of data ensures you make smarter decisions and spot deeper opportunities.
That depends on your priorities. For some businesses, completed purchases are key. For others, lead forms or consultation bookings are more important. We’ll work with you to define which metric best reflects your success.
We rely on proven tools to get accurate insights, such as:
☑️Hotjar – For heatmaps and user recordings
☑️Google Optimize – For running A/B experiments
☑️Crazy Egg – For scroll maps and click tracking
☑️Optimizely – For multivariate testing and deeper analysis
These platforms help us see what your users experience—and what can be improved.
Being open about our tools builds trust. You deserve to know how decisions are made and where your data goes. It also helps you understand how we turn analytics into smart website improvements.
Not necessarily. Even with fewer visitors, CRO can improve how well your site performs for those users. It’s not just about volume—it’s about making every visit count. In fact, smaller sites often see faster wins because small changes can make a big difference.
This is a common worry, but well-executed CRO actually helps your SEO and ad performance. When pages are more useful and user-friendly, people stay longer and convert more—something both Google and ad platforms value. We’ll monitor everything closely to avoid any unwanted side effects.
Your level of input is flexible. Some business owners like to be hands-on; others prefer to let us manage the details. Either way, we’ll work around your schedule and keep you in the loop. Just let us know your preferences upfront.
Clicks are only part of the story. CRO is about improving the quality of your traffic and making sure more of your visitors turn into real clients. We focus on leads that matter—not just traffic spikes that don’t convert.
It’s a great sign if users are sticking around, but a low bounce rate doesn’t automatically mean high performance. CRO helps you dig deeper—are people buying? Signing up? Booking appointments? That’s the true measure of success.
CRO isn’t something you do once and forget. As your market changes, your users’ behaviors change too. That’s why we treat CRO as a continuous process. We keep testing and adjusting to ensure your site keeps converting as efficiently as possible.

Partner with Our Expert Digital Marketing Consultants
Request a free review, and we’ll create a personalized 15-minute video with insights on your website design and marketing. From there, we’ll collaborate with you to develop a strategy focused on driving real results.




