Privacy Policy

Last updated: [November 5 2025]

At Chendy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or interact with our website and services. It also outlines your rights and our responsibilities in accordance with applicable privacy laws, including the GDPR, CCPA, and Google AdSense policies.

1. Information We Collect

We may collect personal and non-personal information from you through the following methods:

Personal Information (provided by you):

Name (first and last)
Email address
Phone number
Company name
Business address (if applicable)

Automatically Collected Information:

IP address
Browser type and version
Device type
Pages visited, time spent, and referring websites (usage data)
Cookies and similar tracking technologies (see Section 5)

If you contact us through forms or subscribe to updates, we may also collect information necessary to respond to your inquiries or deliver our services.

2. How We Use Your Information

We process your personal information for the following purposes:

To improve our website functionality and user experience
To communicate with you regarding our services, inquiries, or updates
To provide marketing, promotional, or educational content (only with your consent)
To comply with legal obligations and regulatory requirements
To analyze site traffic, ad performance, and user behavior (anonymously and in aggregate)

We do not sell, rent, or trade your personal information to third parties.

3. Google AdSense and Third-Party Advertising

Our website uses Google AdSense to display ads. Google and other third-party vendors use cookies to serve ads based on your visits to this and other websites.

Google’s use of the DoubleClick cookie enables it and its partners to serve ads to users based on their visit to our site and/or other sites on the Internet.
You can opt out of personalized advertising by visiting Google Ads Settings.

Third-party ad networks may also use cookies, web beacons, or similar technologies to measure advertising effectiveness and personalize content. We have no access to or control over these third-party cookies.

4. How and Where Your Data Is Stored

Your information is securely stored on our data processors’ servers. Chendy uses cloud-based services with appropriate data protection measures and encryption.
In some cases, data may be processed or accessed by employees or partners located outside your country, but always under strict confidentiality and in compliance with applicable data protection laws.

5. Cookies and Tracking Technologies

We use cookies to:

Analyze website traffic and performance
Deliver personalized ads and content
Remember user preferences

You can control or delete cookies through your browser settings. However, disabling cookies may affect certain website features.

To learn more about how Google uses cookies in advertising, visit Google’s Privacy & Terms.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your personal data at any time (see Section 9).

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.
Despite these efforts, no online platform can guarantee absolute security, and you submit information at your own risk.

8. Sharing of Information

We may share your information with:

Authorized employees and contractors for legitimate business purposes
Service providers (e.g., CRM, analytics, or email platforms) under strict data processing agreements
Public authorities, if required by law

We do not share personal information with third parties for direct marketing purposes without your explicit consent.

9. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate or incomplete data
Erasure (“Right to be Forgotten”): Request deletion of your personal data
Withdrawal of Consent: Withdraw consent for marketing or data processing
Data Portability: Request transfer of your data to another controller

You may exercise these rights by contacting us at info@chendy.co.ke. We will respond to all requests within one month.

10. Links to External Websites

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

Our website and services are not directed toward children under 13 years of age, and we do not knowingly collect personal data from minors. If we become aware that a child’s information has been submitted, we will promptly delete it.

12. Changes to This Privacy Policy

Chendy reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated date. Continued use of our website after changes indicates your acceptance of the revised policy.

13. Contact Information

For questions, concerns, or privacy-related requests, please contact:

Chendy
Email: info@chendy.co.ke

Website: www.chendy.co.ke

By using our website, you consent to this Privacy Policy and to the collection and processing of your information as described herein.