Best Digital Marketing Services in Kenya

Effective Website Support Services in Kenya.

Chendy’s website support services in Kenya are ideal if you’re looking to build a new website from scratch or if your current site isn’t performing as it should. Whether your website is outdated, with old content and plugins that need updating, or you’re aiming to enhance your online credibility to attract more clients, Chendy provides the expertise to help you achieve your goals.

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Reliable Website Support Services in Kenya.

At Chendy, our friendly website support consultancy services in Kenya are here to help. We build and support websites that help small and medium-sized businesses grow. With a good website, you can find new customers and make more money.

We love working with small business owners. Our team handles everything so your site runs well. This way, people can find you online and lead to increased sales.

Our team includes web designers, website developers in Kenya, SEO specialists, WordPress content management systems experts, and Support Staff. A helpful Account Manager guides the whole team.

You can pick from our website support packages. Each one offers a different level of care. Some people just want to keep their simple site safe and backed up. Others have large sites with many plugins and need help avoiding issues. No matter the case, you’ll get a dedicated Project Manager and Developer to make changes and improvements as needed.

Many businesses see fast growth after working with us. Even in hard times, their websites bring in more income and help them run better.

Some clients came to us after web marketing agencies in Kenya let them down. We fixed their problems. We built SEO-friendly websites that show up on the first page of Google. These websites are easy to manage and don’t need much work.

At first, a few people were unsure about working with us. But now, they run strong businesses, support their families, and give back to their communities. Most of all, they feel calm knowing their website is doing its job.

Today, we’re proud to be one of the most trusted website support teams in Kenya. Many happy clients refer us to their friends, partners, and family.

With Chendy, your website can finally work for you.

Website Support Services in Kenya Designed for Changing Customer Needs and Behaviors.

Photo showing how Kenyans now do research online before buying

Our website maintenance services in Kenya keep up with changing buyers and fast technology. In the past, Gen X and baby boomers saw ads, asked friends, or visited shops to learn more. So, businesses focused on their physical stores. They made sure everything worked well and stayed scalable and secure to keep selling.

Today, things are different. The buying cycle has moved online. Millennials, now the largest part of the workforce, often decide what to buy before stepping into a store. Even more, Gen Z and Gen Alpha grew up with phones and the internet. They follow online trends, start new ones, and will soon lead the market.

Because of this shift, your website is now your first shop window. Ranking on Google—Kenya’s most visited site—is not enough. You must also keep your site secure, fast, and full of fresh, updated content to turn visitors into buyers.

AI tools like ChatGPT, Perplexity, Claude, and Google AI Mode are shaping how people choose what to buy. These tools gather info from websites. So, your site must not only appear but also be safe and active to get recommended.

That’s where we come in. With our website support services in Kenya, we help your business stay safe, seen, attract leads, and grow now—and in the future.

Website Support Services in Kenya by UK-Cerified Consultants Who Put Your Business First.

Our web support consultants in Kenya understand what you’re going through. Running a business here isn’t easy. You may worry about where your next client will come from. The tax system feels heavy. And sometimes, weaker competitors win more clients online.

That’s why our website support services in Kenya focus on peace of mind and real results. We don’t just keep your site running—we help it grow your business. Our team cares deeply about your website’s security, performance, and ability to attract clients.

We see your website as part of your full digital marketing strategy. With our help, it becomes a tool that brings in more leads.

At every step, our UK-trained web support consultants in Kenya give full support. Your dedicated account manager shares updates, handles project tasks, and guides the work. You’ll get a simple monthly report that shows how your SEO and CRO campaigns are doing.

We never make changes without your okay. Every update is double-checked to keep your website safe, legal, and trusted.

With our website support services in Kenya, you’ll get the care your business needs to grow—now and long into the future.

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Website Support Services in Kenya That Combine Business Growth with Meaningful Impact.

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Our web support consultancy services in Kenya began with a clear vision and strong mission. Joshua Musyimi, our founder, started it all. He holds a degree in IT and once worked as an IT Support Specialist at one of Kenya’s biggest insurance firms.

Even though he worked hard, office politics blocked his promotion. When his contract ended, Joshua was jobless for months. He nearly gave up and thought of moving back to his rural home.

But then, he found a UK digital marketing mentorship program. After graduating, he built a website for a small business. The site worked so well, the business had to hire new staff to handle the demand.

That success sparked a bigger goal. Joshua now uses his skills to fight unemployment in Kenya. By helping businesses grow online, they get more clients—and hire more people.

He has since trained others in digital marketing. Today, he leads a team of experts offering website support services in Kenya that help businesses grow and create new jobs.

Trusted Our Website Support Services in Kenya.

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From Relying on Referrals to Creating a Consistent Flow of Online Clients.

See how we helped a Mount Kenya startup grow from zero online presence to consistently gaining clients through a strategic blend of SEO, content marketing, CRO, web design, and website support.

What Some Clients Say About Our Website Support Services in Kenya.

He ensured we appeared in Google searches, which I saw as a step forward. I would search my firm daily to confirm that my law firm appeared, the progress, and whether anyone else had clicked on my firm. I got the first phone call from the website just weeks after we went live, and I was delighted.
Photo of a law firm founder former website marketing client.
Damaris Ndusya
Kenyan Business Founder & Owner

Committed Website Support Consultants in Kenya.

We cultivate lasting client relationships built on trust by dedicating the effort needed to create a professional website that attracts leads and drives clients to your business. Partner with us today.

How Our Website Support Services in Kenya Work.

If you’re looking for website support consulting services in Kenya, it’s key to know that building a working website is a big job—but it doesn’t have to be hard or slow.

Many people who worked with other “industry standard” web support firms felt lost in the process. They waited too long for updates or simple changes. In the end, they were left with websites that didn’t bring in any revenue.

At Chendy, we do things differently. Our website support services in Kenya focus on clear steps and simple systems. We make sure your business goals come first, not last.

We offer support & maintenance plans for different needs. Whether you need basic care or full support, we’ve got you covered.

Our services include:

☑️Automated daily backups.

☑️Database management.

☑️Manual backups if you request them.

☑️Fast site restoration if anything breaks.

☑️Hacking prevention and security updates.

☑️WordPress core updates.

☑️Plugin updates.

☑️Guaranteed response time of 0 to 3 hours during Kenya business hours.

☑️And much more.

With Chendy, your website stays safe, updated, and ready to grow your business.

📋 Step 1 — Research and Specification

Before we start supporting your website, we’ll work together on a clear, detailed plan. First, we’ll have a chat to understand your needs and goals. We’ll also review your preferences and talk about how you want the website to function.

🤝 Step 2- Support Specialist Matching

Once you approve the details, we’ll start the website support process right away. A dedicated website support specialist will be assigned to your project, and our team will use its expertise to choose the best website support plan for your needs.

🛠️ Step 3- Strategy Execution

If your support plan includes digital marketing, we begin right after we receive your text, designs, logos, branding guidelines, and color preferences.

But if you don’t have these ready, don’t worry—many businesses start that way. We’ll help you develop them as we build your branding.

Before we finish the project, we carefully review your website to make sure everything looks just right. Then, we send it to you for final approval.

👩🏻‍💻 Step 4 — Implementing Your Recommendations

At this point, any changes to your website should be small. Once you give your approval, we’ll move on to on-site SEO to get your site ready for launch. It’s time to share your new website with the world! We’ll host it on a fast, reliable server.

Our SEO specialists will then submit your site to Google, check all redirections, and make sure it gets properly indexed. 

The last two steps apply only if we’re also handling your SEO and digital marketing. However, if you’re happy with your website’s current performance and just need support to keep it running smoothly, only the first two steps will apply.

Frequently Asked Questions About Web Support Services in Kenya.

Here are some of the most asked questions about our website support services in Kenya.

What Are Website Support Services?

Website support services include a range of ongoing tasks designed to keep a website running properly. These tasks may involve fixing technical issues, regularly updating content, monitoring site speed and user experience, and ensuring security against hackers or malware.

Support also covers things like fixing bugs, upgrading software, and offering advice on how to manage your site better. When doing website maintenance in Kenya, the goal is to keep your website fast, safe, and user friendly, so you can focus on your business while we handle the tech side.

Why Is Website Support Important for My Business Site?
Do I Need Support If My Website Is Static and Hardly Changes?
Can I Request Design Development or Content Edits Through Support?
Is SEO Included in Web Support Services?
How is Website Support Different from Web Design in Kenya?
How Does Website Support Relate to Social Media Marketing?
How is Chendy Different from Web Design Companies in Kenya?
How Much Do Website Support Services Cost?
Do You Include Website Designs in Your Packages?
Do You Offer Support for Mobile Apps and Custom Software Development in Nairobi Kenya?

Digital Marketing Services Related to Website Support.

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Our SEO (Search Engine Optimization) services help your website rank higher & dominate on search engine rankings like Google. Our copywriting team creates content that connects with your target audience and turns them into loyal customers.

Photo Showing Web Design & Development Services in Kenya

Chendy’s web design and development services build sites that are both visually appealing and highly functional. We blend design, layout, and features to ensure a smooth user experience (UX design). Our aim is to make it easy for visitors to navigate your site and take meaningful action.

Not sure what you need?

Website support is just one of the many services we offer. If you’d like help creating a growth plan for your business over the next 6 to 12 months, click the button below to request a free website and digital marketing review.

One of our expert Digital Marketing Consultants will review your website and online presence, identify your top growth opportunities, and send you a 15-minute video explaining how to reach your goals.

It’s completely free—and incredibly valuable.

We’re Recognized By

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